News & Insights

Within many specialist practices, clinical correspondence is repeated dozens of times every day. Here's why this hidden workload adds up faster than most practices realise and what high-performing teams do differently.

Collecting complete patient information before an appointment remains one of the biggest administrative burdens for specialist practices. Here's why it happens and what high-performing practices do differently.

Abby serves as the CX Lead at Medical Wizard, playing a crucial role in leveraging customer feedback to enhance products and services. Learn about her approach to integrating feedback and cross-departmental collaboration.

Today, we're excited to introduce Mina, one of our exceptional Product Support Executives, who works tirelessly to provide unparalleled support to our clients in the healthcare industry.

Ramal's career began in IT Service Delivery and Systems Administration. Learn about his journey into DevOps and how he bridges the gap between development and operations teams.

Australia has become a frequent target of cyber attacks, and the healthcare industry is often hit the hardest. Learn about our affordable security awareness training program to protect your practice.

Updates aligned with the Victorian Admitted Episodes Dataset (VAED) revisions for 2024-25, including new requirements for recording patient sex at birth and gender identity.

Our ePrescription feature now aligns with the latest Australian Digital Health Agency ePrescription Standard Version 3.0.1, bringing improved efficiency and convenience to your practice.

The existing method to transmit Medicare / Eclipse / DVA / AIR claims to Services Australia is being replaced by a new system known as Medicare Web Services. Medical Wizard has completed development and is undergoing compliance testing.